PERFORMANCE TIRE LLC

Leslie Butler 2 months ago

Performance Tire & Service provided exceptional service. I needed a tire for my specialized van that I use for driving my disabled mother to and from appointments. They identified the problem, found the tire, and installed the tire on a Friday, just as they were closing. They told me they would stay as long as it took to get the tire installed for me. They have kind and considerate and professional service and I will use them for my tire needs in Huntsville.

Chris Zapata 4 months ago

AVOID unless you don't like having your money. I pleaded with their service advisor, Jaime for a lower cost on every aspect: inspection, labor, and part. Their markup is insane. I had looked up the cost of the part for 33820-08020 and found it for 49.29 at Advance Auto part. They charged me over $300. They said mine was broken. So I asked for the part after and identified that what was broken was likely the bushing or linkage clip. That is 18 from Autozone. But, being the trusting guy that I am, I assumed the cable was broken, as they claimed, and bought the cable anyway. Then they charge 180 per service hour at 2 hours. The dealership down the street probably charges 200. It's scam artists like these people that force me to work 3 jobs to stay afloat in this town.

Ahmed Ginawi Nassar 6 months ago

Great service and excellent customer service, I have been treated well

Charles Tanner a year ago

I made a big mistake by not checking the price before I had these folks replace my headlight bulbs. (I was in a hurry after work!) Maybe this review will keep you from doing the same thing. It was shockingly expensive to replace two headlight bulbs on my Rav4. They charged me $194.31 to replace two halogen bulbs. It took them 5 minutes to do this. I called Toyota the next day and they would charge $134.27 for the same thing, before my discount. So, I called Performance Tire back and asked them if they made a mistake. Nope! So, they are higher than Toyota and would not match them. They explained that the shop rate was .75 hours for the installation which was $109.00. Nothing they can do about this. Oh, and I went there because of Costco recommendation.

L H a year ago

I recently had an issue with my heater core that triggered the check engine light. They took the time to walk me through the possible causes based on the diagnostic code and were very transparent about the different repair options. I proposed some solutions and they explained what they would and wouldn’t recommend. Their pricing is fair — not the cheapest, but definitely not expensive either. I’d say it’s in the mid-range, and you’re paying for honest advice and dependable service. On top of that, they’re a Costco Auto Program partner, so if you're a Costco member, you can download a coupon via Costco for a 15% discount on parts and services, which is a nice bonus.